General Warranty and Obligations

Warranty Terms

The foregoing warranty is expressly in lieu of any other expressed or implied warranties, including implied warranty of merchantability or fitness for a particular purpose, and any other obligation or liability on the part of the Manufacturer in tort or otherwise, whether arising from negligence or acts constituting strict liability. In no event shall Manufacturer be liable for any loss of anticipated profits or for consequential damages.

Warranty is limited to repair or replacement at manufacturer’s option, and is also limited to cost of original Isolite Corporation material, prorated over the warranty period. Warranty does not cover damages due to alterations, abuse, modifications, improper installation, improper operating conditions including, but not limited to severe or repeated power surges, storms, floods, or other environmental damage, any and all of which shall void this warranty. Warranty also does not apply to products not manufactured by Isolite Corporation, which have been installed and used in conjunction with Isolite Corporation products.

Warranty Period

The warranty period is effective from the date of shipment by Isolite Corporation.
EMERGENCY LUMINAIRE products offered for sale by Isolite Corporation (“Manufacturer”) excluding batteries are warranted free from defects in workmanship or material for a period of three (3) years or as set forth in sales brochures and specifications for each type of product. Batteries used in these products are subject to Pro-rata warranty periods as set forth herein or sales brochures and specifications for each product type. Manufacturer agrees to replace free of charge any product / component which falls below the applicable minimum acceptable brightness during its specified luminous life under the prescribed standards as of date of manufacture. The following terms of the foregoing shall constitute the sole obligation of the Manufacturer.

LED SIGN products offered for sale by Isolite Corporation (“Manufacturer”) excluding batteries are warranted free from defects in workmanship or material for a period of five (5) years or as set forth in sales brochures and specifications for each type of product. Batteries used in these products are subject to Pro-rata warranty periods as set forth herein or sales brochures and specifications for each product type. In addition, for L.E.D. signs, Manufacturer warrants continued illumination of LED lamps for five (5) years from date of manufacture, including all other electronic components, when installed and used under normal and proper conditions. Further, Manufacturer agrees to replace free of charge any product / component which falls below the applicable minimum acceptable brightness during its specified luminous life under the prescribed standards as of date of manufacture. The following terms of the foregoing shall constitute the sole obligation of the Manufacturer.

SELF LUMINOUS TRITIUM EXIT SIGN products offered for sale by Isolite Corporation, (“Manufacturer”) are warranted free from defects in workmanship and material as set forth in sales brochures and specifications for each type of product. Further, Manufacturer agrees to replace free of charge any product in which the luminosity is found to be defective during its specified luminous life under prescribed standards as of the date of manufacture. The fulfilling of the terms of the foregoing shall constitute the sole obligation of the Manufacturer.

INVERTER POWER SYSTEMS (See following section for full warranty information)
BATTERIES incorporated in Isolite Corporation product as new or batteries offered for sale by Isolite Corporation (“Manufacturer”) are warranted free from defects in workmanship and materials as follows:
Batteries incorporated in Emergency Luminaires and Signs
Sealed Lead Acid (Calcium) Batteries: 1 Year Full, 2 Years Pro-rata
Sealed Nickel Cadmium and Nickel Metal Hydride Batteries: 1 Year Full, 4 Years Pro-rata
The pro-rata warranty period begins from the date of shipment by Isolite Corporation and is subject, but not limited to proper installation and maintenance in accordance with instruction supplied. Batteries must be placed in service or recharged within 120 days from date of shipment by Isolite Corporation. The average ambient temperature shall not exceed 77oF for more than thirty days annually. Should a defect appear in a battery covered by the Battery Warranty pro-rata Charge period, on return of the defective battery, transportation pre-paid, and Isolite Corporation’s inspection determines the product to be defective under the terms of the warranty, Isolite Corporation will repair or replace such battery at a cost equal to the net LIST prices at the time of repair or replacement, reduced by a percentage of such price equal to the product of the number of full years remaining in the Battery Warranty Period at the time of failure. The fulfilling of the terms of the foregoing shall constitute the sole obligation of the Manufacturer.

Inverter Power Systems Warranty

Isolite E3MAC Series Central Power Systems electronic assemblies (except batteries) are warranted against defects in material and workmanship from date of shipment from Isolite for a period of 2 full years, 3 years with Factory Startup (FS), or 5 years with Extended Warranty (EW) purchase (EW requires FS).

Isolite’s warranty is limited to either repair or replacement of parts and equipment of PROPERLY INSTALLED central power systems which fail under normal operating conditions PROVIDED that the system is properly packed for road transport and returned transportation prepaid to the Isolite factory. Isolite’s inspection department shall determine if the unit is defective under the terms of the warranty. SUCH REPAIR OR REPLACEMENT SHALL BE THE PURCHASER’S EXCLUSIVE REMEDY.

The warranty covers only equipment (not including batteries) manufactured, sold, and warranted by Isolite and does not extend to transportation, installation, or replacement charges-nor does it apply to any equipment from another manufacturer used in conjunction with Isolite’s central power systems.

Isolite’s warranty shall be null and void under the following conditions:

Damage caused by abuse, misapplication, shipping damage, improper installation, or damage resulting from changes in circuitry or components made by personnel or service companies not authorized by Isolite.

Damage due to improper maintenance.

Damage resulting from installation(s) in areas with maximum ambient temperature exceeding 90°F.

Environmental conditions, damages caused by fire, abuse, or “acts of God” such as lightning, explosions, water leaks, or acts of war.

Replacement of fuses, pilot lights and lamps, and indicator lights and lamps are not included in the Warranty. Warranties for batteries used in Isolite’s AC Central Systems are described in the following table:

 

Type of Battery Period of Repair or Replacement Without Charge Period or Pro-Rata Charge for Repair or Replacement Annual Adjustment Charge %
Maintenance Free VRLA Lead Acid 1 Year 9 Years 7%
Maintenance Free Pure Lead 3 Years 10 Years 7%

 

The period noted above during which repair or replacement is without charge (the “Guarantee Period”) shall commence on the date of shipment. The period of pro-rata charge for replacement or repair (the Pro-rata Charge Period) shall commence on the expiration of the Guarantee Period. All warranties set forth herein, whether during the Guarantee Period or the Pro-rata Charge Period, are subject to the following:

The battery having been properly installed and continuously maintained in accordance with recommended practice together with documented history (both as set forth in the Isolite installation manual relating to the battery involved, and national and local code requirements).
The average annual ambient temperature shall not exceed 77°F.

Cell temperatures shall not exceed 92°F for more than 30 days annually.

Battery service records must be maintained.

The batteries have not been contaminated by any foreign matter.

Not more than 300 discharges of up to 80% of the ampere hour capacity are incurred.

Batteries must be installed and placed on charge / energized within 120 days of shipment.

Should the battery fail to deliver 60% of its’ rated capacity or a defect appear in a battery covered by the warranty during the Pro-Rata Charge period, on return of the defective battery (transportation prepaid), Isolite will repair or replace such battery at a cost equal to the net list prices at the time of repair or replacement, reduced by a percentage of such price equal to the product of the number of full years remaining in the warranty period at the time of failure (multiplied by 7% in the case of maintenance free, sealed VLRA batteries).

Example
Replacement List Price = $100
Pro-Rata warranty years remaining = 4
Annual adjustment charge = 7%
$100 less ($100 x 0.07 x 4) = $72 replacement charge

REPAIR OR REPLACEMENT AT SUCH ADJUSTED PRICE SHALL BE PURCHASER’S EXCLUSIVE REMEDY.
In the event that the unit’s central power system input is de-energized for an extended period, the battery circuit breaker or fuse must be turned off/disengaged so as to eliminate any current drain. The battery warranty will be void if the fuse or circuit breaker is not turned off within thirty-six (36) hours after the unit is deenergized.

THE ISOLITE CENTRAL SYSTEMS SERIES WARRANTY AND THE BATTERY WARRANTY MENTIONED ABOVE ARE EXPRESSLY IN LIEU OF, AND THERE ARE NO OTHER EXPRESS OR IMPLIED GUARANTEES OR WARRANTIES; INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY OR FITNESS FOR PURPOSES THAT RELATE TO THE PRODUCTS REFERRED TO HEREIN. IN NO EVENT WILL ISOLITE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES WHICH MAY RESULT FROM THE USE OF THESE PRODUCTS. ISOLITE NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME LIABILITY IN CONNECTION WITH THE SALE OR RESALE OF SUCH PRODUCTS; AND, EXCEPT AS STATED IN, ISOLITE SHALL NOT BE LIABLE FOR ANY DEFECT IN, OR BREACH OF, ANY CONTRACT RELATING TO THE QUALITY OF, OR PERFORMANCE OF, THE CENTRAL POWER SYSTEMS OR BATTERIES UNDER ANY THEORY OF LAW INCLUDING, WITHOUT LIMITATION, CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR MISREPRESENTATION.